Privacy Policy

Effective Date: June 8, 2025
Heal the Way Counseling + Wellness

At Heal the Way Counseling + Wellness, your privacy and trust are deeply valued. This policy explains how we handle the information you share through our website and outlines your rights when it comes to your personal data and privacy.

What Information Do We Collect?

When you visit our website or reach out to us, we may collect:

Personal Information: Your name, email, phone number, state of residence, and anything you include in our contact or consultation forms.
Technical Information: Your IP address, browser, and how you interact with our site (used only for improving website functionality via cookies or analytics tools).

How Do We Use Your Information?

We use the information you share with us to:

Respond to your inquiries or consultation requests
Coordinate scheduling and communication
Improve the website experience
Meet ethical and legal obligations

We will never sell or share your information for marketing purposes.

Confidentiality & HIPAA Compliance

If you become a client, everything you share in therapy is protected by HIPAA and held in the strictest confidence.

Your clinical records are stored securely in a HIPAA-compliant system. Information may only be shared under very specific circumstances required by law—such as if there’s risk of harm to self or others, suspected abuse, or a legal subpoena.

Cookies & Tracking Tools

Our website may use cookies or similar technology to improve performance and help us understand how visitors use the site. You can turn off cookies anytime in your browser settings.

Links to Other Sites

We may occasionally share links to external websites. Please know we aren’t responsible for the privacy practices or content on those other sites.

Your Privacy Rights

You have the right to:

Request access to or corrections of your personal data
Withdraw consent or request that we stop contacting you
File a complaint if you believe your privacy rights have been violated

Updates to This Policy

We may update this privacy policy from time to time. When we do, we’ll post the updated version here with the new effective date.

Contact Us

If you have any questions or concerns about this policy, feel free to reach out.

Heal the Way Counseling + Wellness
📧 jennifer@healthewaycounseling.com
📞 818-473-5273